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Privacy notice

Updated: October 11, 2026

Who operates this site

This website is operated by 广州旭妆生物科技有限公司. Contact: waterhsm@163.com.

Product inquiries

When you submit an inquiry, we store the name, phone or email, requirements, selected product, source page and submission time you provide. We use these details to respond and follow up on your request. Authorized administrators can view the records. If email notifications are enabled, inquiry details are also delivered through our configured email provider.

Anonymous visit statistics

A first-party cookie identifies the same browser for daily visitor counts and can remain for up to one year. The statistics database stores daily totals and hashed daily identifiers, rather than contact details, IP addresses or individual browsing histories. Daily identifiers are kept for up to 90 days; aggregate daily totals are retained. Different devices or clearing cookies may be counted separately.

Operational records and storage

Website and inquiry records are hosted on our server in Frankfurt, Germany. Server access and security logs may include IP addresses, requested URLs, timestamps and browser information. Database and uploaded-image backups are currently kept on the same server. Inquiry records are retained for follow-up and administration; contact us to request access, correction or deletion. Copies in backups are handled when those backups are replaced or removed.

WhatsApp and other links

Opening WhatsApp takes you to a third-party service. Messages and data you provide there are governed by that service’s own privacy terms. Scanning a contact QR code does not submit the website inquiry form.

Your choices

You may choose not to submit the inquiry form and contact us directly instead. Browser settings let you clear or block cookies; blocking cookies or scripts may affect visit counts. For questions or requests concerning your inquiry details, email waterhsm@163.com.

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